Big Orange Watersports Ltd is committed to protecting your privacy. We know that you care how information about you is used and we appreciate your trust in us to do that carefully and sensibly. We do not disclose buyers information to any third parties unconnected with the processing and supply of your order. We treat all your information as confidential in accordance with the  Data Protection Act 1998 and General Data Protection Regulations 2018. Your infomation, that you provide us with, is used only  to process your order and  to provide you with the best possible service. We do not email you unless you have given us your consent to do so.

When you place an order with us, we need to know your name, contact number, email address, and delivery address. This allows us to process and fulfill your order and to notify you of the status of your order or answer any questions or queries you may relate to us. We ask for your telephone number to enable us to contact you urgently if there is a problem with your order or to provide to our delivery companies for the sole purpose of providing you with updates on the delivery and to enable them to deliver your order safely, quickly and efficiently.

The information you provide us with, including when you register as a customer, is used only to process your order and to verifiy you as a returning customer of Big Orange watersports Ltd . You can check the information that we hold about you by visiting your account and logging in using your confidential password, set by and known only to you, when you register. If you find any inaccuracies with the account details you provided, you should delete or correct it as soon as you are aware. If you are unable to do this you should contact us immediately for assistance. The personal information that you provide us with is held securely in accordance with our internal security policy and the law. We will not sell your information. We will only transfer your information to complete your order (e.g. 3rd party payment processing ). If you have any questions/comments about privacy, you should email us at sales@bigorangewatersports.

Website Data Security

We have designed our website to protect the information we collect online, from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedures necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information. You are responsible for and should take all reasonable steps not to divulge your login password to anyone else.

Your Email Address

Your e-mail address will be used to communicate with you about your order and products purchased. Your e-mail address is only used for our own marketing purposes if you have given your consent when you register with our website. It is possible to unsubscribe at any time, by managing your subscription status in your account pages on the Big Orange Watersports Ltd website, via your confidential login.

Your Consent

By providing information to Big Orange Watersports Ltd, you consent to the collection and use of this information by Big Orange Watersports Ltd and its Service Providers (if any). If we make any changes to our privacy policy, we will make those changes on this page so that you are able to view those changes at any time.